Terms & Conditions

Effective from 20 October 2025

Welcome to the Taste of Spanish Academy!
We’re delighted you’re here and can’t wait to support your Spanish language and culture journey. These Terms & Conditions explain how your membership works, what you can expect from us, and what we ask from you in return.

By purchasing or using your membership, you agree to these Terms & Conditions. Please read them carefully and keep a copy for your records.

If you have any questions at any point, please contact us at [email protected] — we’re happy to help.

1. About Taste of Spanish

These Terms are between you and Taste of Spanish, a business registered in England (“we,” “us,” “our”).

These Terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these Terms. The Terms set out below apply to the services offered by Taste of Spanish. Please read them carefully as they affect your rights and liabilities under law and set out the Terms under which Taste of Spanish (“we”, “our” or “us”) provide services to you, as purchaser of the Membership. These Terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.

Our website is https://tasteofspanish.com, where you’ll find information about our services, courses, and community.

2. Eligibility

This membership is suitable for those who are age 18 or above.

For online access you are required to have a computer or laptop as well as quick internet speeds if you are accessing live calls. This will enable live calls to work best for you and others.

For In-person group lessons you will need to have the time and resources needed to get to and attend the lessons which includes transport, a notebook and writing implements. An internet connection and a device to access the internet on outside of lessons is also very helpful.

The Academy is aimed at:

• people who want or need to learn Spanish in a hands on way.
• people who want to learn the Spanish language for a real purpose and use it in every day life.
• action takers who aren’t just going to watch some videos and never implement. We provide all the training and support but you will still need to put the work in.
• anyone who feels alone in their language learning journey and wants to exchange support and ideas with other learners. If you want to share ideas and collaborate with other learners then this will be perfect for you.
• people who are looking for a unique approach to learning Spanish so that it sticks in your head more easily.

It is not for:

• people looking for instant success and to be fluent overnight. That’s not something that ANY academy, tutor or company can offer.
• anyone who is lacking the time to dedicate to learning the Spanish language. Spanish won’t learn itself, unfortunately. Having said that, the Academy will motivate you to find more time for learning.
• Spanish learners who want to be spoon fed and told all the answers. We believe that you learn WAY more by working the answers out for yourself but with support along the way.
• those who want guaranteed results. Only YOU can guarantee your results. We know what we teach works but we can’t guarantee specific results. No one can promise success. We do, however, offer a 100% money back guarantee within 30 days of starting your membership, if you’re not happy. For more information please see our Refund Policy.

3. About Your Membership

Your membership gives you access to The Taste of Spanish Academy, however members will only be able to access those elements that are included in their subscription:

i)                Weekly Group Face to Face Classes – These will be led by Helen Rivers and will last 2 hours with a short break in the middle of the class. From time to time (during some vacations etc.) they may also be joined by or run entirely by another qualified language specialist. The classes will take place at the time and location you choose when signing up for The Academy. During classes, you will have the opportunity to develop your confidence, grammatical knowledge, learn vocabulary and structures and practice all four skills (reading, writing, listening and speaking) using a variety of resources. The information and guidance shared will be based on your teacher’s knowledge of the language. Your teacher, Helen Rivers, has a degree in Spanish and a Post Graduate Certificate in Education of Modern Foreign Languages. She also has 20 years experience of teaching Spanish.

ii)               A Private Online Community Space – This is hosted on the Taste of Spanish website and is similar to Facebook but without the annoying adverts. It´s aim is to support you during your learning and to provide a network of individuals at a similar stage in their Spanish learning and who are facing similar challenges. From time to Helen Rivers may post and offer support in the Community but there is no guarantee that posts or messages will be responded to immediately. Please be advised that whilst we hope that you will be able to utilise the community, we make no guarantees as to the availability of the group and/or the content within the group at any time. Therefore, always ensure that you have backed-up copies of any files or images you upload to the community.

iii)             Spanish Recipes – You will gain access to a new recipe every month of your membership. You will also gain access to recipes from previous months in our Recipe Library. 

iv)              interactive learning resources

v)             Live Online Classes – The live classes will be led by Helen Rivers. From time to time (during some vacations etc.) they may also be joined by or run entirely by another qualified language specialist.

The weekly classes will take place via Zoom and a link will be available in the community and via email.

During live sessions, you will focus on at least one of the following:

•            A grammar focus
•            A recipe focus
•            A cultural focus
•            A focus on language structures
•            Speaking practice

The information and guidance shared will be based on your teacher’s knowledge of the language. Your teacher, Helen Rivers, has a degree in Spanish and a Post Graduate Certificate in Education of Modern Foreign Languages. She also has 20 years experience of teaching Spanish.

Most live sessions will be recorded and made available in the community so that people who cannot make the sessions can watch them at their convenience.

vi)           monthly live cook-alongs

vii)             Downloadable Resources – These are available on an “as and when” basis and can be found either in individual courses or in the “Biblioteca”.

viii)               recordings of most live classes and sessions

iv)             Self-paced Courses  These are available on an “as and when” basis and can be found in the “Courses” area of the membership.

Your membership is for your personal use only. You may not share your login, redistribute materials, or allow others to access your membership area using your details.

3. Membership Types

In the In-person Academy students will get access to

1. weekly group face to face classes

2. a private online community space hosted directly within Taste of Spanish.

3. interactive learning resources

4. some self-paced courses

5. other resources at the discretion of Taste of Spanish.

Online Academy Members will get access to

1. a private online community space hosted directly within Taste of Spanish.

2. Spanish recipes

3. interactive learning resources

4. live online classes

5. monthly live cook-alongs

6. downloadable resources, documents and files

7. recordings of most live classes and sessions

8. some self-paced courses

9. and other resources at the discretion of Taste of Spanish.

Course purchasers will get access to the self-paced courses that they have purchased and other resources at the discretion of Taste of Spanish.

3. Payments, Renewals, and Cancellations

• The cost of the both the Online and In-person Academies is set at the time you subscribe and is inclusive of Taxes. Both are monthly memberships.

• Payments are processed through Stripe on our website.

• On subscription you agree to monthly payments which will be taken when submitting your first payment.

• Your membership renews automatically each month on your billing date until you cancel.

• You may cancel anytime via your account dashboard.

• If you cancel, your membership remains active until the end of your paid billing period.

• If you decide to rejoin later, you may do so at the current public rate, not your original rate.

• We reserve the right to change the content and delivery of the services within the membership. Should we do this we will provide advance notice so that you can decide whether to consider your subscription. 

4. Refunds

Our refund policy is explained separately for clarity.
Please see our Refund Policy for full details.

5. Access and Content

• Once you cancel, you’ll keep access until the end of your current billing cycle, unless your account is terminated for breaching the Code of Conduct or Community Guidelines (see below).

• Live sessions are recorded, and members can stream these recordings online in the member area.

• Recordings and downloadable resources are for your personal use only and may not be shared, resold, or distributed.

• Access to specific courses, recordings, or materials may change over time as we update or refresh content.

6. Community Guidelines 

We want the Academy community to feel safe, inspiring, and supportive for everyone.
Here’s our friendly conduct guideline:

Please be kind, respectful, and inclusive. Support your fellow learners, use positive and encouraging language, and keep discussions relevant to Spanish learning, culture, and the course experience.

Disagreements happen sometimes — that’s normal! But personal attacks, spam, or disruptive behaviour aren’t welcome.

Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the Membership with immediate effect and without refund.

Each person is responsible for their own behaviour and we will not be held responsible for the behaviour or actions of any other Members.

7. Code of Conduct

All members agree to:

1. Treat all participants, tutors, and staff with respect and courtesy.

2. Avoid offensive, discriminatory, or inappropriate language or behaviour.

3. Refrain from self-promotion, soliciting sales, or sharing unrelated materials.

4. Use the community and course platforms only for lawful purposes.

5. Keep login details confidential and secure.

6. Respect the rights of others in respect of their privacy.

Violations of this Code are reviewed at the discretion of the Founder of Taste of Spanish.
We reserve the right to terminate membership immediately for breaches however, we always hope to avoid this situation, where possible.
If your membership is terminated for violating this Code, no refunds will be issued.

8. Educational Purpose & Results Disclaimer

Taste of Spanish provides educational programs and materials to help you learn the Spanish language and culture.
While we aim to offer an enjoyable and effective learning experience, your progress depends on your own commitment, participation, and effort. Each individual is unique and their abilities are unique to them. The aim is that you are able to improve both your confidence, ability and motivation to learn Spanish by accessing the range of resources we make available to you.

Therefore, as any reputable language teaching business knows,  we are not able guarantee any specific results, levels of fluency, or outcomes within a set timeframe.

All training provided will be general information and guidance and will not be bespoke advice. Whilst we do tailor as much of our advice and information to you as possible, it is your responsibility to decide whether the advice and information being offered is right for you and we are not responsible for any action or inaction which you take as a result of the information within the Membership.

We are not responsible for any loss of opportunity or any investments which you make. No content in this Academy should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.

We ask that all members in the Academy respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the Academy.

9. Technical Access & Availability

We do our best to maintain continuous access to your membership area and live sessions.
However, from time to time there may be interruptions for maintenance, updates, or technical issues.

Taste of Spanish is not responsible for temporary outages, technical errors, or disruptions caused by third-party software (such as Zoom or your internet provider).

It is the intention that the Membership will run continuously and that any learning material will be provided as set out above. Should an unforeseen reason arise which causes a session(s) to be postponed they will either be re-arranged as soon as possible or, in the case of in-person lessons, you will be given an additional week´s membership for each cancelled week.

Throughout the Membership we will be available in the Customer Support area of the community or by email at [email protected]. We aim to respond as soon as possible but during vacation times this will be within a maximum of 10 working days.

If you have a technical query relating to accessing the Academy please include “TECH” in the subject line of your email correspondence.

You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the Membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.

10. Intellectual property

During your time as a Member you will be provided with a range of resources depending on your subscription type.

At all times the intellectual property rights and copyrights connected with those and other materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies to third parties. We retain and reserve all of our copyrights.

10. Limitation of Liability and Indemnification

To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, including lost profits, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised in advance of the possibility of such damages).

If we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 6 months preceding the date on which the claim arose.

Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law.

You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party.

10. Privacy & Data

We take your privacy seriously. Your personal data is used in accordance with our Privacy Policy, which explains how we collect, store, and protect your information.

You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter.

By providing your personal data you agree to the terms of our privacy policy.

During the course of your Academy membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.  

You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

Please be aware that most online sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others in the Academy. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any online sessions your camera is switched off and your name field is changed to your initials so that support can still be offered but no personal identifiable information will be captured. Please note that switching off your camera may mean you do not get as full an experience as with your camera on.

Your log-in details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your log-in details have been obtained by a third party, you agree to change your password immediately, and provide notification of this as soon as possible to [email protected].

11. Termination

We may suspend or terminate your membership if you:

• Breach these Terms or the Code of Conduct, or

• Engage in behaviour that harms or disrupts the community or learning environment.

If we terminate your membership under these circumstances, you will lose access immediately and no refund will be given.

You may also choose to cancel your membership at any time as outlined in section 3.

12. Updates to These Terms

We may occasionally update these Terms to reflect changes in our services or the law.
If that happens, we’ll notify you by email before the new terms take effect.
By continuing to access your membership after changes take effect, you agree to the updated Terms.

13. Non-Compete

You agree that whilst in the Academy, and for a period of 3 years following termination or cancellation of your Membership, you shall not use the confidential information revealed to you for any commercial purpose. In addition, you shall not elicit or entice away any current or potential members by sending “Friend Requests” or otherwise targeting them. You also agree not to become involved in any capacity with any business concern which is in, or tends to be in, direct competition with us.  

13. Force Majeure

Where either party is prevented from or delayed in carrying out its obligations under these Terms, due to circumstances beyond their reasonable control including, but not limited to, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, pandemic/epidemic, lock-outs, strikes or other employment disputes, performance of their obligations shall be postponed until these circumstances end.

13. Waiver

In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and / or remedies available to us.

13. Errors and Inaccuracies

There may be information within our Site or the Academy which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Academy. We reserve the right to correct or amend any errors without prior notice.

13. Governing Law

These Terms are governed by the laws of England and Wales. The English Courts have exclusive jurisdiction over any matter and proceedings arising out of the Membership.

If any part of these Terms is found unenforceable, the rest will continue to apply.

13. Complaints

It is our aim that you are completely satisfied with the Membership. Should you have any feedback please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service. If you have a complaint about the Academy this should be made to made in writing to Helen Rivers at [email protected].

13. General

We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Academy. These written Terms shall constitute the entire agreement between us.

Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail.

If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).

No provision within these Terms shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

13. Frequently Asked Questions

1. What happens if I can’t make a live online session?

As far as possible, the live online classes will be held on Zoom. If not, they will be recorded and they will be available to you within 48 hours following the end of a live session. From time-to-time technology may fail and the recording may be unavailable or of poor visual or sound quality, but we do aim to record all most sessions. For the avoidance of doubt, there will be no refunds available for any missed sessions.

2. What if I need additional support?

Additional support can be offered to each member in the form of 1:1 support or guidance where there is availability. We are happy to support you as required, please contact us directly, additional charges will apply. Alternatively, post your question in the community where we will endeavour to respond.

3. What if I am ill during my Membership?

If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period, please let us know and we will support you wherever we can.

4. Is the Academy suitable for everyone?

The Membership is best suited to:

• • people who want or need to learn Spanish in a hands on way.
  • people who want to learn the Spanish language for a real purpose and use it in every day life.
  • action takers who aren’t just going to watch some videos and never implement. We provide all the training and support but you will still need to put the work in.
  • anyone who feels alone in their language learning journey and wants to exchange support and ideas with other learners. If you want to share ideas and collaborate with other learners then this will be perfect for you.
  • people who are looking for a unique approach to learning Spanish so that it sticks in your head more easily.

  It is not for:

  • people looking for instant success and to be fluent overnight. That’s not something that ANY academy, tutor or company can offer.
  • anyone who is lacking the time to dedicate to learning the Spanish language. Spanish won’t learn itself, unfortunately. Having said that, the Academy will motivate you to find more time for learning.
  • Spanish learners who want to be spoon fed and told all the answers. We believe that you learn WAY more by working the answers out for yourself but with support along the way.
  • those who want guaranteed results. Only YOU can guarantee your results. We know what we teach works but we can’t guarantee specific results. No one can promise success. We do, however, offer a 100% money back guarantee within 30 days of starting your membership, if you’re not happy. For more information please see our Refund Policy.

14. Contact Us

We’re always happy to help.
If you have any questions, concerns, or feedback, please contact us at:
📧 [email protected]
🌐 https://tasteofspanish.com

💛 Final Note

Thank you for being part of the Taste of Spanish community!
By joining The Academy, you’re not just learning a language — you’re immersing yourself in culture, connection, and confidence.

We can’t wait to see you thrive.