Course Refund Policy

Course Refund Policy

Thanks you for purchasing the Taste Of Spanish cooking and Spanish course at created and delivered by Helen Rivers.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the course that you have purchased from us, you are eligible for a full reimbursement within 14 calendar days of your purchase, provided that this is before the start of the course.

After the 14-day period you will no longer be eligible for a refund until you have interacted with the course content. We encourage our customers to try the course as soon as possible after the course start date to ensure it fits your needs.

If you have attempted the course and feel it does not fit your needs we ask that you firstly contact the course creator, Helen Rivers at [email protected] so that any issues can be ironed out.

Should you still decide that the course is not appropriate for your needs and have shown that you have attempted to get the most out of the course, we offer a refund for all modules that you have not been provided access to. The course is an 11 week couse and content is released on a weekly basis. You will be refunded for all content that has not been released. There will also be an admin charge for £20.

For example:

We will offer you a refund for 9 out of 11 weeks if the course content for weeks 1 and 2 has been released.

If all course content has been released to you then we may choose to refund a certain proportion of the course at our discretion.

If you have any additional questions or would like to request a refund, feel free to contact us at [email protected]